Contact Us

Have a question about one of the sweepstakes casinos featured on harvardjlg.com, spotted something that needs updating, or want to flag an issue with a welcome offer? Here's how to reach our team and what we can help with.

How to reach us

The quickest way to get in touch is by email at [email protected]. We read every message and aim to respond within a couple of business days. Please include the name of the operator and, where relevant, the state you're writing from — a lot of the questions we get relate to eligibility, and that context helps us answer accurately rather than generically.

What we can help with

• Accuracy questions about our listings — welcome offer terms, eligible states, or editorial ratings for any of the sweepstakes casinos on this site.
• Corrections — if an operator has changed its Gold Coin or Sweeps Coin promotion, redemption threshold, or state availability since we last checked, tell us and we'll look into it.
• General questions about how sweepstakes casinos work — the difference between Gold Coins and Sweeps Coins, how the no-purchase-necessary entry method works, or what to expect during identity verification.
• Feedback on your own experience — good or bad — with any operator we cover.

What we can't help with

We're an independent comparison site, not an operator, payment processor, or regulator. That means we cannot:

• Process a redemption, refund, or account issue on your behalf — that has to go through the operator's own support team.
• Verify your identity or resolve a KYC (know-your-customer) request tied to a specific account.
• Confirm whether a given operator is legal to use from your specific address — availability varies by state, changes over time, and depends on each operator's own terms, so we'd encourage you to check the operator's current eligibility list and your state's rules directly rather than rely on advice from a third party.
• Give tax advice on redeemed prizes. Sweeps Coin redemptions may carry federal or state tax obligations depending on your circumstances, and we'd suggest keeping your own records and checking with a qualified tax professional or official guidance if you have questions.

Before you write in

A few things are worth checking first, since they cover most of the questions we receive:

1. Offer terms and state eligibility change without notice. If a promotion looks different from what's listed here, the operator's own terms and conditions page is the authoritative source.
2. Redemption of Sweeps Coins for prizes typically requires identity verification and meeting a minimum threshold — this is standard across the industry and isn't specific to any one operator.
3. Every legitimate sweepstakes casino offers a free method of participation and does not require a purchase to play or redeem — if a site you've encountered suggests otherwise, that's worth flagging to us directly.

For background on how these platforms work more broadly, our Responsible Gambling page covers healthy play habits, and our Terms and Conditions page explains how we approach reviews and editorial independence. You can also learn more about who puts this site together on our About Us page.

A note on our reviews

The sweepstakes casinos and offers listed on harvardjlg.com are researched and reviewed by our editorial team, and this site may earn commission when readers sign up through our links. That relationship never decides how an operator is ranked or reviewed — if you think a listing has drifted from that standard, that's exactly the kind of message we want to receive.